Terms of service
TERMS OF SERVICE
Last Updated: August 8, 2026
These Terms of Service govern your use of the Mireya Formulas website, online store, products, services, and related features. By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website or purchase products from our store.
1. STORE USE
Mireya Formulas provides an online shopping platform through which customers may browse and purchase available products.
You may use our website only for lawful purposes and in accordance with these Terms.
You must be at least the age of majority in your state or jurisdiction of residence, or have authorization from a parent or legal guardian where required.
You may not use our website, products, or services in connection with illegal, fraudulent, abusive, or unauthorized activity.
2. CUSTOMER INFORMATION
When placing an order, you agree to provide accurate, complete, and current information.
This may include your name, billing details, shipping address, payment information, and other information necessary to process your purchase.
You are responsible for ensuring that all information submitted during checkout is correct before completing your order.
We are not responsible for delays, failed deliveries, or other issues caused by incorrect or incomplete information provided by the customer.
3. PRODUCTS AND DESCRIPTIONS
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, features, sizes, ingredients, and other information.
However, colors, packaging, appearance, and other product characteristics may differ slightly from what is displayed on your device.
Product information may be updated, corrected, or changed without prior notice.
We reserve the right to discontinue or modify any product where permitted by law.
4. PRODUCT AVAILABILITY
All products are offered subject to availability.
A product appearing on our website may become unavailable before or after an order is submitted.
We may limit quantities purchased by an individual, household, account, payment method, or shipping address when reasonably necessary.
If an item becomes unavailable after payment has been processed, we may cancel the affected item and refund the applicable amount.
5. PRICING
Unless otherwise stated, prices displayed on our website are in U.S. dollars.
Prices, promotions, discounts, and product availability may change without prior notice.
We reserve the right to correct pricing mistakes, typographical errors, or other inaccuracies.
If an incorrect price is identified after an order is submitted, we may cancel the affected order or contact the customer regarding the correction.
6. SALES TAX
Applicable taxes may be calculated and collected during checkout based on the shipping destination and applicable tax requirements.
The final amount payable will be shown before the order is completed.
7. ORDER ACCEPTANCE
An order confirmation does not necessarily mean that an order has been finally accepted or shipped.
We may review orders before fulfillment.
We reserve the right to refuse, limit, or cancel an order for legitimate business or security reasons, including:
Suspected fraud
Unauthorized payment activity
Incorrect pricing
Inventory problems
Payment verification failure
Shipping restrictions
Duplicate or unusual orders
Violation of these Terms
If we cancel an order after collecting payment, the applicable amount will be refunded to the original payment method when appropriate.
8. PAYMENT
Customers must provide valid and authorized payment information.
Payment methods available to you will be displayed during checkout.
Transactions may be processed through Shopify or other third-party payment providers.
Third-party payment processors may apply their own verification procedures, security requirements, terms, and privacy practices.
We may delay or cancel an order if payment cannot be successfully authorized or verified.
9. SHIPPING
Shipping methods, costs, estimated delivery times, and other delivery conditions are described in our Shipping Policy.
Estimated delivery dates are provided as estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by carrier operations, weather conditions, holidays, transportation disruptions, incorrect address information, high order volume, or other circumstances outside our reasonable control.
10. DELIVERY INFORMATION
Customers are responsible for entering a complete and accurate delivery address.
We may be unable to change an address after an order has entered the fulfillment process.
If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply where permitted.
11. RETURNS AND REFUNDS
Return eligibility, refund procedures, damaged items, incorrect items, exchanges, and cancellations are governed by our Return and Refund Policy.
Customers should review that policy before placing an order.
Nothing in these Terms limits any consumer right that cannot legally be waived or restricted.
12. PROMOTIONS
From time to time, we may offer promotional pricing, discount codes, special offers, or other incentives.
Promotions may be subject to separate conditions, including expiration dates, product exclusions, minimum order requirements, quantity limits, or restrictions on combining discounts.
We reserve the right to correct, modify, suspend, or end a promotion where permitted by law.
13. WEBSITE CONTENT
Website content is provided for general informational and shopping purposes.
Although we make reasonable efforts to keep information accurate, we do not guarantee that all website content will always be complete, current, or free from errors.
We may update or correct content at any time.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, website materials associated with Mireya Formulas, including text, graphics, logos, branding, product images, page layouts, designs, and other content, are owned by us, licensed to us, or used with appropriate authorization.
You may access our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, republish, sell, exploit, or commercially use protected content without appropriate permission.
15. CUSTOMER REVIEWS AND SUBMISSIONS
If you submit reviews, photographs, feedback, comments, suggestions, or other content, you confirm that you have the right to provide that content.
Submitted content must not:
Violate applicable law
Infringe intellectual property rights
Contain malicious software or harmful code
Contain fraudulent or misleading information
Violate another person's privacy rights
Contain unlawful threats or abusive material
We may remove or restrict content that violates these Terms or applicable law.
16. THIRD-PARTY TOOLS AND SERVICES
Our store may rely on third-party services for payment processing, shipping, analytics, fraud prevention, website functionality, customer support, or other business operations.
Third-party providers operate independently and may have their own terms and privacy policies.
We are not responsible for the acts or omissions of independent third parties except where applicable law provides otherwise.
17. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We do not control those websites and are not responsible for their content, security, availability, products, services, or privacy practices.
Customers should review the applicable policies of third-party websites before using them.
18. PERSONAL INFORMATION
Personal information submitted through our store is handled according to our Privacy Policy and applicable privacy laws.
Information may be shared with service providers when necessary to process payments, fulfill orders, deliver products, prevent fraud, provide customer support, or operate our store.
19. PROHIBITED ACTIVITIES
You may not use our website or services to:
Break applicable laws or regulations
Commit fraud or payment abuse
Attempt unauthorized access to systems or accounts
Upload viruses, malware, or harmful code
Interfere with website security or operation
Collect information about other users without authorization
Submit false or deceptive information
Infringe intellectual property rights
Impersonate another person or entity
Attempt to bypass security or fraud-prevention measures
Use automated tools in a manner that damages or disrupts our services
We may suspend or terminate access when we reasonably believe these restrictions have been violated.
20. FRAUD AND SECURITY
We may use automated or manual fraud-prevention procedures to review transactions.
Orders may be held for additional verification when suspicious or unusual activity is detected.
We reserve the right to request additional information, reject a transaction, or cancel an order when reasonably necessary to protect customers, payment providers, or our business.
21. ERRORS AND INACCURACIES
Our website may occasionally contain errors involving prices, product descriptions, promotions, availability, shipping information, or other content.
We reserve the right to correct errors, update information, or cancel affected transactions where permitted by law.
22. SERVICE AVAILABILITY
We do not guarantee that our website will operate continuously or without interruption.
Temporary outages may occur because of maintenance, technical problems, third-party systems, network disruptions, or other circumstances.
We may modify, suspend, or discontinue portions of the website when reasonably necessary.
23. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.
We do not guarantee that our website will always be uninterrupted, error-free, secure, or suitable for every customer's individual expectations.
Any warranties or consumer protections that cannot legally be excluded remain unaffected.
24. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Mireya Formulas and its owners, representatives, employees, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of our website, products, or services.
This provision does not exclude liability that cannot legally be excluded.
Nothing in these Terms is intended to reduce mandatory rights available to consumers under applicable law.
25. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Mireya Formulas and its representatives from claims, damages, losses, liabilities, or reasonable expenses resulting from your unlawful use of our website, violation of these Terms, or infringement of another party's rights.
26. SEVERABILITY
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted.
The remaining provisions will continue to remain effective.
27. TERMINATION
You may stop using our website at any time.
We may restrict or terminate access to our services when a user violates these Terms, engages in unlawful conduct, abuses our services, or creates a security risk.
Rights and obligations that arose before termination may continue when appropriate.
28. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies available through our store, govern your use of Mireya Formulas and our services.
29. GOVERNING LAW
These Terms are governed by applicable laws of the United States and the laws applicable in the Commonwealth of Kentucky, without limiting mandatory consumer rights that may apply based on a customer's location.
30. CHANGES TO TERMS
We may update these Terms from time to time to reflect changes to our business, products, services, legal requirements, or operational practices.
Any revised Terms will be published on our website with an updated effective date.
Continued use of our website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
31. CONTACT
Mireya Formulas
17310 Milky Way
Catlettsburg, KY 41129
United States
Phone: +1 669-679-5003
Email: support@mireyaformulas.com